Guides
Find your nearest customs branch or customs-tax office. Address, hours, contact and directions in one place.
The KAS customs office finder is a tool that allows you to quickly locate the nearest customs branch or customs-tax office in Poland. Here you'll find current addresses, opening hours, phone numbers and directions to all 16 customs-tax offices and over 140 customs branches.
A customs office (since 2017 called customs-tax office) is a unit of the National Revenue Administration (KAS) handling formalities related to import, export and transit of goods. Poland has 16 customs-tax offices (one per voivodeship) and over 140 subordinate customs branches.
Each office has a different profile: some specialize in air clearance, others in maritime, and some handle road traffic on the eastern border. Opening hours, documentation requirements and services also vary.
Here are pitfalls that cost businesses time and money:
To avoid these issues, check the office details before your visit. Our CUSTOMS OFFICES finder provides current information on all KAS units in Poland.
Type the city or district name in the search box.
Choose a customs branch or customs-tax office from the results.
View address, opening hours, contact info, directions and available services.
| Feature | Customs branch | Customs-tax office |
|---|---|---|
| Main tasks | Clearance, customs declarations | Supervision, audits, investigations |
| Number in Poland | Over 140 | 16 (one per voivodeship) |
| When to choose? | Goods clearance, import/export | Customs-tax audit, control |
At a customs office or branch you can handle:
Prepare the following documents:
Not always. Many matters (e.g. document pickup) can be handled on the spot. For some procedures (inspections, secured goods pickup) the office may schedule an appointment.
In the office card in our CUSTOMS OFFICES finder. You'll see opening days, maintenance breaks and special windows.
No. Many tasks can be done electronically via PUESC (declarations, payments), but goods pickup, inspections or stamp-related procedures require in-person visits.
Via PUESC. Since August 2015, the standard procedure is exclusively electronic (puesc.gov.pl). Paper applications are only accepted in emergency situations.
Increasingly yes, but not everywhere. Check available payment methods in the office card. Alternatively, make a bank transfer beforehand.
Choose another branch with the appropriate profile (e.g. air, maritime). Our finder will suggest offices suitable for your case.
Normally no. Offices operate Monday to Friday. Exceptions (e.g. at borders) are listed in office cards.
| Legal act | Scope |
|---|---|
| Act of 16.11.2016 on KAS | Structure of National Revenue Administration |
| Regulation (EU) 952/2013 | Union Customs Code (UCC) |
| MRiF Regulation of 24.02.2017 | Territorial scope and seats of UCS |
| Art. 9 of Regulation 952/2013 | EORI number — entity registration |
Official sources:
This article is for informational purposes only and does not constitute legal or tax advice. Legal status as of January 2026.
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